Privacy Policy
This Privacy Policy explains how Pelsunisexkloset Wholesale and Retail Shop collects and uses personal information when you shop on pelsunisexkloset.com or contact us about an order.
Information we collect
We collect information you provide when ordering or contacting us, including name, email address, phone number, WhatsApp number, billing and delivery details, order notes, and communication history related to your purchase.
How we use information
- To process and fulfil orders
- To create and manage your customer account
- To send order status emails and respond to WhatsApp or phone enquiries
- To improve our shop experience and prevent fraud
- To meet legal and accounting requirements
Payments
Card and Mobile Money payments are processed by Paystack. Paystack handles sensitive payment credentials according to their security standards. We do not store full card numbers on our website.
Sharing
We share personal data only as needed with service providers who help us operate, such as payment processing, email delivery, and delivery partners. We do not sell your personal data.
Data retention
We keep order and customer records for as long as needed for fulfilment, customer support, legal, and accounting purposes.
Your choices
You may request access to or correction of your account details by contacting support@pelsunisexkloset.com or WhatsApp +233 55 957 3870. You can also update some details after signing into My Account.
Contact
Privacy questions: support@pelsunisexkloset.com · WhatsApp +233 55 957 3870 · Call +233 54 791 7771 · Tema Community 22 Annex (Washington Station), Ghana.