Customer Feedback
Customer feedback
We serve retail shoppers and wholesale buyers from our Tema shop and through pelsunisexkloset.com. Below are examples of the feedback we receive about fit guidance, pickup convenience, and everyday wearability. If you have shopped with us, we welcome your honest review on WhatsApp.
“I ordered online and picked up at Washington Station the next day. The dress was exactly what I saw on the site and the WhatsApp follow up made collection easy.”
Ama K. · Retail customer · Tema
“I buy wholesale pieces for my stall. PELVINA helps me confirm sizes before I pay, and the shop hours work for my schedule.”
Kwame B. · Wholesale buyer · Greater Accra
“Paid with Mobile Money, tracked the order in My Account, and received delivery in Accra within a few days. Clear communication throughout.”
Efua M. · Online customer · Accra
“I needed corporate wear that still feels comfortable in the heat. The team helped me choose and I collected from Community 22 Annex.”
Serwaa A. · Walk in customer · Tema
“Good range of men's trousers and tops. Ordering online then chatting on WhatsApp for pickup time worked well for me.”
Daniel T. · Retail customer · Ashaiman
Share your experience
After your order is delivered or collected, message us on WhatsApp at +233 55 957 3870 with your order number and feedback. We use customer comments to improve sizing guidance, packing, and delivery communication.
For complaints or product issues, please use the process on our Returns and Refunds page so we can help quickly.